Effective Date: 09/01/2066

Angels Plumbing & Heating ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, angelsplumbingnj.com, or use our services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

Name, email address, phone number

Physical address / service location

Zip code

Details about your plumbing service request or inquiry

Any messages or information submitted through our contact or service request forms

Information collected automatically:

IP address, browser type, device information

Pages visited, time spent on our site, referring website

Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Respond to your service requests and inquiries

Schedule and provide plumbing services

Communicate with you about appointments, estimates, and follow-ups

Send you text messages and emails related to your service request (see Section 3 below regarding SMS communications)

Improve our website and services

Comply with legal obligations

We do not sell your personal information to third parties.

3. Text Messaging (SMS) Communications

By providing your phone number and opting in through our website forms, you consent to receive text messages from Angels Plumbing & Heating related to:

Appointment confirmations and reminders

Service updates and follow-ups

Responses to your inquiries

Message frequency varies. Message and data rates may apply.

Consent is not a condition of purchase. You are not required to consent to receive marketing or informational text messages as a condition of purchasing any goods or services.

Opt-out: You can opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation that you have been unsubscribed. After this, you will no longer receive text messages from us unless you sign up again.

Help: For assistance, reply HELP to any message, or contact us directly at [Insert Business Email] or [Insert Business Phone Number].

Carriers are not liable for delayed or undelivered messages.

We do not share opt-in consent or mobile phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes.

4. How We Share Your Information

We may share your information with:

Service providers who help us operate our business (e.g., scheduling software, customer relationship management tools, payment processors)

Legal authorities if required by law, subpoena, or legal process

Successors in the event of a merger, acquisition, or sale of business assets

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of certain communications (see Section 3)

To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Angels Plumbing & Heating Address: 16 Battle Ridge Trail, Totowa, New Jersey 07512 Phone: (973) 345-9000 Email: [email protected]